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Customer Service
Customer Service
- Shipping & Delivery
- Will usually dispatch within 1-2 working days of receiving cleared payment.
- Privacy & Security
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Privacy
At Toptie we respect your privacy and are committed to maintaining it.
Information we may collect from you:- Information that you provide to us when using this website.
- This includes information provided at the time of registering to use this website, subscribing to our services or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us, or our partners and when you report a problem with the website.
- Information you provide to us when applying through the website for registration, which will typically include your name and contact details.
- Returns & Replacements
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We want you to be happy with your purchase , every product we sell comes with a 7 day money back guarrantee provided that the goods are returned in the same condition and packaging as they were sold in. We will only issue the refund when the goods have been physically received and checked. As we send all high value items with paid for insurance and either recorded delivery /signed for we would recommend that the buyer does the same we will not be responsible for returned goods that are lost in the post. Refunds will cover the cost of original postage charge and not returned postage unless previously agreed prior to return.Toptie retains the right to refuse exchange if products are returned in a condition less than the condition sold.
- Payment, Pricing & Promotions
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We guarantee that our prices are the cheapest online without compromising the quality of our products.However if you find any of our product matching quality anywhere, call us or email us and we promise to match theprice(s).
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